Sonali Maunick
Business Systems Team
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Last activity
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Activity overview
Latest activity by Sonali Maunick-
Sonali Maunick created a post,
Adding extra details to Side Conversation
Hi! It is an expected behavior that the Email Address of the message being forwarded via a Side Conversation is not copied across. Only the name of the sender does. Could the Email Address also be...
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Sonali Maunick commented,
Absolutely great idea! Admins should be able to decide who needs to have access to the Suspended Tickets.
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Sonali Maunick commented,
Hi. We have customers that regularly exceed the 20 emails in an hour limitation and at times exceed the 40 emails an hour. We would like the ability to either change the number of emails we allow t...