Jon Thorne
- Total activity 78
- Last activity
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Activity overview
Latest activity by Jon Thorne-
Jon Thorne commented,
That sounds like exactly what we need @Gerald, but sadly I don't see that option. Can you definitely see this in the 'How' section for reports where you have '% satisfaction score' in the 'What' se...
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Jon Thorne commented,
It's good to hear about the efforts being made - thanks Nicole. Overall I've got to agree with Ashish, though, that the forums feel like a waste of time. It's a default place to be sent when the an...
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Jon Thorne commented,
Hi Arnold, As far as I'm aware, still no fix on this - its pretty frustrating. I've set up our CSAT reporting to be based on latest date requester updated. It's not a perfect fix, but then at leas...
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Jon Thorne commented,
+1
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Jon Thorne commented,
+1
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Jon Thorne commented,
We've enabled this and didn't get the same message Charles did, but we haven't got the predictions showing yet. As per Charles' message, my questions is also: "My interpretation is that we all...
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Jon Thorne commented,
Plus 1
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Jon Thorne commented,
Phil, you're awesome. That is all.
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Jon Thorne commented,
+1...this would be really helpful for us
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Jon Thorne commented,
Plus one for this - we're definitely looking for a solution, too.