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Kevin Sanchez

Joined May 24, 2022

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Last activity Jun 16, 2023

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ACTIVITY OVERVIEW

Latest activity by Kevin Sanchez

Kevin Sanchez commented,

CommentUsing the knowledge base in Help Center

How do I get templates to show in this dropdown? This is within Guide when creating an article.

 

View comment · Edited Jun 16, 2023 · Kevin Sanchez

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Kevin Sanchez commented,

CommentHow to customize the theme of the help center

Hello! Hoping to get some assistance here.

 

We have a use case where we hide the subject & description fields on certain forms.

But we've encountered an issue where we're using custom URL's to pre-populate some fields, but when those URL's are used it seems that the Javascript doesn't execute and the Subject & Description fields are then shown. Is there a solution to this?

Or some way to ensure the javascript executes no matter how the request page is loaded?

View comment · Posted Jun 30, 2022 · Kevin Sanchez

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Kevin Sanchez commented,

Community comment Feedback - Ticketing system (Support)

+1

View comment · Posted May 24, 2022 · Kevin Sanchez

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