George Kaloyanov
- Total activity 35
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Activity overview
Latest activity by George Kaloyanov-
George Kaloyanov commented,
@Jessie:The automations in regards to SLAs are quite limited for the following reasons: *Run once per hour which is not good enough if our SLA targets are like 15 or 30 mins *Conditions are based o...
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George Kaloyanov commented,
I have question about quote: "Currently, you can't create triggers based on SLA breach status." Are there any plans to make this available in triggers (e.g when SLA breach status changes to whateve...
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George Kaloyanov commented,
Looks like the web widget's options to customize have improved big time for the last 2 years. We are evaluating finally using the widget. That said, is there an option to customize the size of the ...
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George Kaloyanov commented,
@Paul, If you want to do it just visually in the reports simply add this to your existing metric formatting: "[=null]0"If you want to use that 0 in further calculations then wrap-up the metric it...
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George Kaloyanov commented,
@Max Any update on the JWT Payload URL restriction/confinement to brand1.zendesk.com only?