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Pattie Naumoff

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Latest activity by Pattie Naumoff
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    Pattie Naumoff commented,

    1. Support
    2. ...
    3. Best practices and recipes
    4. Using the 'Resolution' field

    I have established Resolution fields in our organization.  We also use the Problem/Incident feature to solve the Incidents linked to a Problem ticket.  At this time, only the comment and status of ...

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