Enrick Neil (NRCK)

Total activity

3
Last activity

March 11, 2022 08:14
Member since

March 07, 2022 07:52
Following

0 users
Followed by

0 users
Votes

0
Subscriptions

1

Activity overview

Latest activity by Enrick Neil (NRCK)

Enrick Neil (NRCK) commented, March 11, 2022 08:14
I don't think SUM is correct. Using this formula and using SUM in Metrics gives 3 digit number results per agent. This formula computes the cost per ticket right? based on their hourly cost. Do w...
- View comment
- Enrick Neil (NRCK)
- Created March 11, 2022 08:14
- 1 vote
Enrick Neil (NRCK) commented, March 07, 2022 07:52
In the Metrics - should I use Average? AVG?
- View comment
- Enrick Neil (NRCK)
- Created March 07, 2022 07:52
- 0 votes

Powered by Zendesk