Hello Strac
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Last activity
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Activity overview
Latest activity by Hello Strac-
Hello Strac commented,
Hi Aimee Walraven We, at Strac, have built a Zendesk Redactor solution which will automatically detect and redact messages/attachments after 'x' number of days of when comment is created or ticket ...
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Hello Strac commented,
Hi Jack and Neil We, at Strac, have built a Zendesk Redactor solution which will automatically detect and redact any sensitive message from comments/attachments. You can configure claim codes, gift...
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Hello Strac commented,
Hi SP Bhattacharya, We, at Strac, have built a Zendesk Redactor solution which will automatically detect and redact messages/attachments after 'x' number of days. You can configure that 'x' or also...
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Hello Strac commented,
It is amazing that Zendesk offers native capability to redact any sensitive information from the ticket. However, it is manual and time-consuming to redact even as little as 10 tickets. Also, it is...
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Hello Strac commented,
Hi @Lisa Setford, Yes, with Strac redactor - you can redact claim codes, gift card codes, promo codes. Please let us know if you’d like to try it out. Our website: https://strac.io
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Hello Strac commented,
Strac (https://www.strac.io/integrations/zendesk) has an integration with Zendesk which can be configured to redact PART of a picture in a ticket or the ENTIRE picture in a ticket. Strac works with...
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Hello Strac commented,
For those who are looking a way to automatically redacting sensitive data from Zendesk tickets, please checkout Strac. Strac automatically detects and redacts sensitive information like SSN, Driver...
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Hello Strac commented,
Hi Joseph Sibley,Strac automatically detects and redacts images/documents that contain sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can...
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Hello Strac commented,
Hi Joseph Reppen,Strac automatically detects and redacts sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can check it out here: https://ww...
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Hello Strac commented,
Hi Sara Ledger, Lou and Zendesk Community,We at Strac exactly solves the problem mentioned above, i.e. "ability to redact sensitive content immediately from tickets which could cause security issue...