Hello Strac

Total activity

52
Last activity

August 08, 2023 03:45
Member since

November 10, 2022 21:10
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Votes

25
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15

Activity overview

Latest activity by Hello Strac

Hello Strac commented, August 08, 2023 03:45
Hi @Christiane, At Strac, our automated Redaction solution will take care of your use-case. Check us out at https://strac.io
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- Hello Strac
- Created August 08, 2023 03:45
- 1 vote
Hello Strac commented, May 31, 2023 06:02
Hi Erin Rowan, Strac Zendesk Redactor automatically redacts sensitive data from Messaging Tickets. Would love to show you a demo if interested.
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- Hello Strac
- Created May 31, 2023 06:02
- 0 votes
Hello Strac commented, January 27, 2023 17:29
Hi Aimee Walraven We, at Strac, have built a Zendesk Redactor solution which will automatically detect and redact messages/attachments after 'x' number of days of when comment is created or ticket ...
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- Hello Strac
- Created January 27, 2023 17:29
- 0 votes
Hello Strac commented, January 27, 2023 17:26
Hi Jack and Neil We, at Strac, have built a Zendesk Redactor solution which will automatically detect and redact any sensitive message from comments/attachments. You can configure claim codes, gift...
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- Hello Strac
- Created January 27, 2023 17:26
- 0 votes
Hello Strac commented, January 27, 2023 16:43
Hi SP Bhattacharya, We, at Strac, have built a Zendesk Redactor solution which will automatically detect and redact messages/attachments after 'x' number of days. You can configure that 'x' or also...
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- Hello Strac
- Created January 27, 2023 16:43
- 1 vote
Hello Strac commented, January 27, 2023 16:40
It is amazing that Zendesk offers native capability to redact any sensitive information from the ticket. However, it is manual and time-consuming to redact even as little as 10 tickets. Also, it is...
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- Hello Strac
- Created January 27, 2023 16:40
- 0 votes
Hello Strac commented, January 18, 2023 01:08
Hi @Lisa Setford, Yes, with Strac redactor - you can redact claim codes, gift card codes, promo codes. Please let us know if you’d like to try it out. Our website: https://strac.io
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- Hello Strac
- Created January 18, 2023 01:08
- 1 vote
Hello Strac commented, January 13, 2023 11:14
Strac (https://www.strac.io/integrations/zendesk) has an integration with Zendesk which can be configured to redact PART of a picture in a ticket or the ENTIRE picture in a ticket. Strac works with...
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- Hello Strac
- Edited February 05, 2023 22:59
- 1 vote
Hello Strac commented, November 10, 2022 21:47
For those who are looking a way to automatically redacting sensitive data from Zendesk tickets, please checkout Strac. Strac automatically detects and redacts sensitive information like SSN, Driver...
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- Hello Strac
- Created November 10, 2022 21:47
- 0 votes
Hello Strac commented, November 10, 2022 21:33
Hi Joseph Sibley,Strac automatically detects and redacts images/documents that contain sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can...
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- Hello Strac
- Edited November 10, 2022 21:34
- 1 vote