Chris Green
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Last activity
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Activity overview
Latest activity by Chris Green-
Chris Green commented,
Salim Cheurfi - just following up on this. Can we re-open the ticket or open a new one? Thanks, Chris
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Chris Green commented,
Salim Cheurfi - I haven't been able to revisit this because of other priorities, but because the ticket you created for me is now closed, I need to create a follow-up ticket so we can keep troubles...
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Chris Green commented,
@... - perfect, thank you! Works like a charm!
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Chris Green commented,
That did it, thanks Tipene Hughes
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Chris Green commented,
Greg Katechis - I'm trying to add multiple comments to tickets through the API as well. I have first created the ticket in ZD through the API and am then trying to update the ticket to add an addit...
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Chris Green commented,
Mario Wijaya - were you able to resolve? I'm trying to do the same thing, but not sure which API call to make.
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Chris Green commented,
Madison Hoffman - I am using the Tickets API to import tickets from a legacy ticketing system. I can successfully import and create all tickets, but then I'd like to import Notes/comments for the t...
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Chris Green commented,
Thanks that helped, but I'm wondering if 'created_at' and 'updated_at' are even supported for creating new tickets via the Ticket API? I have my formatting correct (see below), but it continues to ...
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Chris Green commented,
Thoughts on the syntax/format to do that?
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Chris Green created a post,
Using Created and Updated Date for Tickets API
AnsweredI'm importing some tickets from a legacy ticketing system and I'm trying to pass in the original created and updated dates on the imported tickets. Also, I'm running a Python script to do the impor...