Chris Green
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Activity overview
Latest activity by Chris Green-
Chris Green commented,
I believe this issue may be caused by the fact that csv files have a limit of 32,767 characters per cell. When I get back to this project, I'm going to attempt to truncate my 'comments' field being...
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Chris Green created a post,
API Export of Tickets & Comments to CSV: Comment data unusable
I am using a Python script that exports (to CSV) a set of tickets using the Search API (/v2/search.json). In my script, I'm also making a call to get all ticket comments and combine into a single f...
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Chris Green commented,
Has anyone come up with a resolution for this?
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Chris Green commented,
Heather Rommel - would love to pick your brain in another setting. Would you be willing to chat via email or through another format? I specifically wanted to find out how you handle problems vs. i...
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Chris Green commented,
Heather Rommel - this was great and exactly an example I was looking for. If you have any more resources related to this workflow, I'd love for you to share. Thanks again, Chris
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Chris Green commented,
Thanks Heather Rommel - I'll take a look at this.
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Chris Green created a post,
Real-world examples of Jira Integrations with Zendesk
AnsweredWe are using the JIRA Zendesk marketplace integration and I wanted to find out if anyone would be willing to share their processes/workflows for the entire process, from support to engineering, and...
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Chris Green commented,
Salim Cheurfi - just following up on this. Can we re-open the ticket or open a new one? Thanks, Chris
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Chris Green commented,
Salim Cheurfi - I haven't been able to revisit this because of other priorities, but because the ticket you created for me is now closed, I need to create a follow-up ticket so we can keep troubles...
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Chris Green commented,
@... - perfect, thank you! Works like a charm!