Recent searches


No recent searches

qiang huang's Avatar

qiang huang

Joined Oct 13, 2022

·

Last activity Nov 05, 2024

Following

0

Followers

0

Total activity

29

Votes

5

Subscriptions

9

ACTIVITY OVERVIEW

Latest activity by qiang huang

qiang huang commented,

CommentHow to customize the theme of the help center

How to do it in Templating API v4

View comment · Posted Nov 05, 2024 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

CommentTicket customization

I have two date type fields, Start Date and End Date

All displayed in the End User's request Form

I hope to achieve this effect, where the user selects a start date and the end date is automatically set to 3 months after the start date

Trigger seem to only increase or decrease from the current date

I tried using JavaScript, but in web pages, the Date type is an input tag of text type, not data type,I tried to set the value, but it didn't work

Is it possible to achieve it

 

 

View comment · Edited Sep 12, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

CommentUsing Built by Zendesk apps

Is it possible to control the fields seen by the end user? I want a drop-down box to be read-only in the end user's view. Can it be controlled

View comment · Posted Sep 01, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

Community comment Q&A - Tickets and email

Thank you very much. This has been very helpful to me. Also, is there any other application that can control the fields that end users see

View comment · Posted Aug 31, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang created a post,

Post Q&A - Tickets and email

I hope that a  field input by the end user can only be seen by some people, or is read-only and  to the agent, or preferably not visible to all people, and only the API can obtain it. Is this achievable

Posted Aug 30, 2023 · qiang huang

1

Follower

2

Votes

3

Comments


qiang huang commented,

Comment使用主题自定义您的帮助中心

Can JavaScript and jQuery be used in Ticket Form

View comment · Posted Aug 30, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

CommentTicket customization

Thank you, Gabriel

I have another question

Is there a password type field, even if it is not a password type, I want to verify whether the inputs of the two fields are the same. Only when they are the same, can I submit the form. Can I implement it? Where should I write JavaScript or?

 

View comment · Posted Aug 30, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

CommentTicket customization

Hi, may I ask if anyone knows how to add default values to the Text field, or is there a field similar to a label type(Only display some fixed values and cannot be edited)

View comment · Posted Aug 25, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

Community comment Q&A - Tickets and email

Thank you for your answer

It is indeed impossible to implement from a trigger, so I want to know if Zendesk can customize script code to control all of this..

I see that there are places where JQuery JavaScript can be used, which can be implemented by taking values from the HTML... But this is not very good..

Thanks again for your answers.

 

 

 

 

 

View comment · Posted Aug 16, 2023 · qiang huang

0

Followers

0

Votes

0

Comments


qiang huang commented,

Community comment Q&A - Tickets and email

Hi,Thank you for your answer. I didn't express myself clearly

I don't want to assign the value of all version to trial version,What I want is to assign the last value in the drop-down box to trial version

for example:

if all version :1.0 2.0  3.0 .4.0

trial version = 4.0

if all version :1.0 2.0  3.0 .4.0 5.0

trial version = 5.0

 

 

 

 

 

 

View comment · Posted Aug 16, 2023 · qiang huang

0

Followers

0

Votes

0

Comments