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Marc Shrapnel's Avatar

Marc Shrapnel

Joined Jun 23, 2022

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Last activity Jun 23, 2022

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Latest activity by Marc Shrapnel

Marc Shrapnel commented,

CommentHow to manage subscriptions and billing for Talk and Text

Watch out as a random phone number may appear on your account and trigger a charge. We were still in Zendesk set up phase with nobody logging in to our account for over a month and still received this charge for a US phone number. 

Zendesk then suspended our account because we didn't update our account details to pay the $1. Suspension reversal is so hard to deal with.

Nothing but issues dealing with Zendesk.

View comment · Posted Jun 23, 2022 · Marc Shrapnel

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