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Stephen Barbarino

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Latest activity by Stephen Barbarino
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    Stephen Barbarino commented,

    Understood on the use case Ashwin, that does make sense. However this does limit the use of Zendesk as an internal ticketing platform. It seems that Zendesk is more focused on the B2C customer expe...

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    Stephen Barbarino commented,

    If we're using Azure AD SCIM provisioning and setting a users display name based on their preferred name while leaving their first name in azure set to their legal first name it shouldn't update th...

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    Stephen Barbarino commented,

    Hi Ashwin, thanks for taking the time to address all of the questions individually, that's really appreciated. I'm not sure I fully understand the concern though. If a Zendesk customer doesn't want...

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    Stephen Barbarino commented,

    This is great, but I'd love for their to be a lookup field available for end users. For example, a manager submitting an equipment request ticket for an employee would select the employee in a look...

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    Stephen Barbarino commented,

    Just wanted to add that we could really use this feature for our human resources employee onboarding processes. Due dates for specific requests are usually 5 days from the time of request.