Rachel Dowle

1. Community
2. Feedback - Ticketing System (Support)
3. WhatsApp SLAs

We have been able to create an SLA for WhatsApp, but it's not applying successfully.  Can you advise when this functionality will be working?

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• Rachel Dowle
• Created March 29, 2023 09:29
• 0 votes

1. Apps and integrations
2. ...
3. Using Built by Zendesk apps
4. Installing and using the Out of Office app

We're seeing the same this as you Melissa Boyle, it would be good to know if there is a problem with the functionality of this app.

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• Rachel Dowle
• Created March 17, 2023 13:12
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Redaction and attachment deletion for side conversations

Is there any update on when this functionality is going to be rolled out, please?  

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• Rachel Dowle
• Created October 07, 2022 13:29
• 0 votes