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Manu

Joined Mar 31, 2022

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Last activity Jun 13, 2022

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Latest activity by Manu

Manu created a post,

Post Feedback - Ticketing system (Support)

At the moment, when you want to start a side conversation it gets placed on top of the ticket text. You have the option to minimize it in order to look at the ticket text, but it would be really helpful to move it somewhere else (for instance, the right side), so you can both see the ticket text and work on the side conversation.

Posted May 06, 2022 · Manu

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Manu commented,

Community comment Feedback - Ticketing system (Support)

We have a similar issue when accepting a chat or call (for agents working both on tickets and other channels). Is there a timeline for having auto-save on side conversations?

View comment · Posted May 06, 2022 · Manu

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