Brad Bilotta
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Activity overview
Latest activity by Brad Bilotta-
Brad Bilotta commented,
Agents are End-Users too. Need Agents to be able to Rate Tickets on Another Brand (which we use for departments)...I also went to Product Feedback and added to that request also.
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Brad Bilotta commented,
Agents are End-Users too. Need Agents to be able to Rate Tickets on another Brand (which we use for departments)
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Brad Bilotta created a post,
Zendesk Clone Ticket App Enhancement
Hello, Please enhance the Clone Ticket App that Zendesk developed to fully clone a ticket, even if it has attachments. Currently the clones do not include attachments, which was originally part of...
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Brad Bilotta commented,
Please add me to beta also. Thank you :-)
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Brad Bilotta commented,
@Nicole, thank you! :)
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Brad Bilotta commented,
Shout out to all the employees working the Zendesk Relate Conference, fantastic job! #ZendeskCultureAndEmployeesTopNotchWithKindness
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Brad Bilotta commented,
This is great news! Thank you for prioritizing this to enhance the product. I appreciate the hard work and help on our pain points. :)
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Brad Bilotta created a post,
Appreciation for our Zendesk Support.
This is a shout out to all the support personnel from Zendesk or representing Zendesk. Thank you for your hard work and desire to assist us with all of our issues, wants, and more wants. I know t...
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Brad Bilotta commented,
I have also created a post on this, but focusing on options: Please see the below link: Please Relocate Attachments within Emails to before Signatures