Alan Oehler

Total activity

68
Last activity

October 22, 2020 00:17
Member since

August 19, 2013 18:15
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2
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29

Activity overview

Latest activity by Alan Oehler

Alan Oehler commented, November 13, 2019 19:20
Is there any way to change the size limit? We are wanting to host a VM image for customers of a new beta and it's 2 GB. It's not something we would do more than one time. It would be convenient to ...
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- Alan Oehler
- Created November 13, 2019 19:20
- 0 votes
Alan Oehler commented, July 03, 2019 17:05
@Brett, thanks for the idea! I will check it out...
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- Alan Oehler
- Created July 03, 2019 17:05
- 0 votes
Alan Oehler commented, June 11, 2019 22:30
Really? What about this?https://support.zendesk.com/hc/en-us/articles/203664486-Analyzing-Help-Center-knowledge-base-and-community-activity-Guide-Professional-and-Enterprise-
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- Alan Oehler
- Created June 11, 2019 22:30
- 0 votes
Alan Oehler commented, June 11, 2019 21:55
There are also analytics available with Guide Enterprise that perhaps could be more easily leveraged into a Help Center theme?
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- Alan Oehler
- Created June 11, 2019 21:55
- 0 votes
Alan Oehler commented, June 11, 2019 21:27
Is there a Curlybars helper that can be used to spit out a list of articles with specific labels that I can use in theme templates?
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- Alan Oehler
- Created June 11, 2019 21:27
- 0 votes
Alan Oehler commented, June 10, 2019 20:41
Hi, Nicole... yes, we do. But how can I automate generating a list from the data in Google Analytics? I only have the ability to add some JavaScript to my Help Center theme, right? Or is this somet...
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- Alan Oehler
- Created June 10, 2019 20:41
- 0 votes
Alan Oehler created a post, June 05, 2019 22:15
Helper for most-viewed articles?
1. Community
2. Guide Q&A
Is there a simple way to pull out a list of most popular articles based on how many "up" votes they might have, or how many times they've been viewed? I found an article that suggested using promot...
- Alan Oehler
- Created June 05, 2019 22:15
- 5 followers
- 9 comments
- 1 vote
Alan Oehler commented, June 04, 2019 22:45
Hey, Wes, thanks for the info!
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- Alan Oehler
- Created June 04, 2019 22:45
- 0 votes
Alan Oehler created a post, June 04, 2019 17:08
Can you use Google Fonts in the Guide?
Answered
1. Community
2. Guide Q&A
Our Marketing team uses some Google Fonts on out corporate website and want me to use them in our Support site too. Is it possible within the framework of the customization capabilities?
- Alan Oehler
- Created June 04, 2019 17:08
- 4 followers
- 2 comments
- 0 votes
Alan Oehler commented, May 28, 2019 16:04
Thanks for the reply, Maggie. Here's a couple of questions: What mechanism are you using to display the articles? Are you using the Web Widget, or some other means?
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- Alan Oehler
- Created May 28, 2019 16:04
- 0 votes