Alan Oehler

Total activity

65
Last activity

April 07, 2021 18:03
Member since

August 19, 2013 18:15
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0 users
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Votes

2
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30

Activity overview

Latest activity by Alan Oehler

Alan Oehler commented, November 13, 2019 19:20
Is there any way to change the size limit? We are wanting to host a VM image for customers of a new beta and it's 2 GB. It's not something we would do more than one time. It would be convenient to ...
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- Alan Oehler
- Created November 13, 2019 19:20
- 0 votes
Alan Oehler commented, July 03, 2019 17:05
@Brett, thanks for the idea! I will check it out...
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- Alan Oehler
- Created July 03, 2019 17:05
- 0 votes
Alan Oehler commented, June 11, 2019 21:27
Is there a Curlybars helper that can be used to spit out a list of articles with specific labels that I can use in theme templates?
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- Alan Oehler
- Created June 11, 2019 21:27
- 0 votes
Alan Oehler commented, June 04, 2019 22:45
Hey, Wes, thanks for the info!
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- Alan Oehler
- Created June 04, 2019 22:45
- 0 votes
Alan Oehler created a post, June 04, 2019 17:08
Can you use Google Fonts in the Guide?
Answered
1. Community
2. Guide Q&A
Our Marketing team uses some Google Fonts on out corporate website and want me to use them in our Support site too. Is it possible within the framework of the customization capabilities?
- Alan Oehler
- Created June 04, 2019 17:08
- 4 followers
- 2 comments
- 0 votes
Alan Oehler commented, May 28, 2019 16:04
Thanks for the reply, Maggie. Here's a couple of questions: What mechanism are you using to display the articles? Are you using the Web Widget, or some other means?
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- Alan Oehler
- Created May 28, 2019 16:04
- 0 votes
Alan Oehler created a post, May 23, 2019 22:41
Context-sensitive help
1. Community
2. Guide Q&A
Hi all, long time no post... I'm wondering whether there's a way we could use Zendesk to call context-sensitive "help" topics into a panel of our SaaS web app. The Web Widget looks like it...
- Alan Oehler
- Created May 23, 2019 22:41
- 5 followers
- 3 comments
- 1 vote
Alan Oehler created a post, October 13, 2016 16:36
Can you display just the first paragraph of article?
Answered
1. Community
2. Guide Q&A
I have a customized Help Center home page that displays any currently-promoted articles of a particular section (current issues) over at the right side of the page, if any. I have the body of the ...
- Alan Oehler
- Created October 13, 2016 16:36
- 2 followers
- 1 comment
- 0 votes
Alan Oehler commented, April 21, 2016 16:48
Thanks for the link, Graeme... that was enlightening. Jake's approach differed from mine in that he used the ID and put background images in CSS. In my case I hard-coded exceptions but the ID gives...
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- Alan Oehler
- Created April 21, 2016 16:48
- 0 votes
Alan Oehler created a post, April 20, 2016 22:06
Trying to solve a design problem with ZenDesk template
1. Community
2. Support Q&A
Hi folks, I'm trying to do something that I'm finding very difficult to pull off in a custom template I'm building (based on the Humble Squid template). I have a list of categories and I want each ...
- Alan Oehler
- Created April 20, 2016 22:06
- 5 followers
- 5 comments
- 0 votes