Elina
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Total activity81
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes48
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Subscriptions24
Activity overview
Latest activity by Elina-
Elina commented,
Same with us! We do have many repetitive Flows, since this is the only way our customers can find the right answer to their inquiry. Are there any news to when the answer linking will be live? Than...
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Elina created a post,
Allow dynamic content in the Widget-Launcher-Text
As an E-Commerce Brand operating in multiple countries, it is very important to us that we address customers in the language they prefer and speak. It is possible to work with dynamic content withi...
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Elina commented,
Hallo zusammen, ist es möglich das Help Center zu deaktivieren und nur den Chatbot online zu lassen? Vielen lieben Dank im Voraus.
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Elina commented,
Hallo zusammen, ich habe in den Standardantworten den Haken bei "Help Center-Beiträge empfehlen" entfernt und dennoch werden im Test direkt Beiträge vorgeschlagen. Leider nie die passenden. Kann ma...
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Elina commented,
We just implemented autoreplies and already have over 800 MAU in 7 days! How is it even possible to manage 1000 MAU with Article Recommendations and the Flow Builder on top?! Is there a way we can ...
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Elina commented,
And one more vote!
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Elina commented,
Is there any update on this feature yet? Is it even on the Zendesk roadmap? We lauchned the Chatbot and receive a great amount of "go back to the beginning" entries of customers as apparently they ...
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Elina commented,
Hello, we are also receiving plenty tickets with only reactions to stories. As we are an instagram brand and have many stories life, our agents cannot always check our instagram to answer our custo...
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Elina commented,
Vielen Dank für die Info. Ich verstehe, dass private Kommentare keine Antwortziele aktivieren und somit in diesen Tickets keine SLA-Badges angezeigt wird. Gibt es hierfür einen Workaround, damit au...