
Mike Chiu
-
Total activity21
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions5
Comments
Recent activity by Mike Chiu-
I use Incremental Export API with item ticket_events, and I am confused about the fields in response. I think for the field event_type within child_events, mostly it maps to the events list in tick...
-
Hi Greg Katechis Is there any updates ? thanks! And I can't find the definition of ticket_events response json format, is there any place that I can check out ? Thanks!
-
Hi Greg Katechis Thanks for your quick reply. I will make a try based on your suggestion. Thanks!
-
Hi Greg Katechis, After doing some very rough test between ticket_audits API and `ticket_events` incremental export api with sideload comment_events, got some notes here: 1) ticket_audits contain...
-
Hi Kay, Yes, finally I didn't use API token for my implementation due the scoped access. But there's no scope setting for some API like incremental export, ticket_audits ,..., etc and have to ask f...
-
Hi Greg Katechis, Thanks for your reply, sure I will test the export API with service load user. Will keep updated. Thanks.
-
Hi Greg Katechis, Thanks again and there's one thing I want to make sure. Does incremental export API with service load "user" could cover all the results returned from auditlogs API? Want to make ...
-
Hi Greg Katechis, Thanks for you reply, on my testing, there is no specific scope for incremental export API either. it would be appreciated if you can send Incremental Export API scope to discuss ...
-
Hi Eric, The scopes for access token retrieval works now. But there's an issue for `ticket_audits` retrieval. When I use "tickets:read auditlogs:read users:read" as my requested scopes and get acc...
-
Hi Stefan, I see, thanks for your reply :)