
Manisha Guleria
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Total activity6
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Last activity
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Activity overview
Latest activity by Manisha Guleria-
Manisha Guleria commented,
We want to know many responses were received on EVT/side conversation and ticket status has not changed or the reply has not sent back to the requester.
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Manisha Guleria commented,
Hi Dane, But the reason of suspension is mentioned as Automated response email. But the email we got was clearly not auto-generated. Can you tell us the possible reasons why zendesk detected it ...
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Manisha Guleria commented,
Will a ticket get suspended if the email subject includes FWD: or [EXT]?