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Anne

Joined Mar 17, 2022

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Last activity Mar 17, 2022

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Anne commented,

Community comment Discussion - Tips and best practices from the community

Can you tell me what a good number of macros to have is, generally speaking?  For example, If an organization has 400+ macros, I would imagine that the sheer number of macros would prevent productivity when responding to tickets and would indicate that the macros are not generic enough in nature to answer questions coming in through Zendesk. Any feedback you have is appreciated.

View comment · Posted Mar 17, 2022 · Anne

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