C_Prince

I have the same problem with underscores. I use them to make it easier to format my tickets, but now, thanks to the unnecessary and unwanted markdown editor, each time I use underscores before and after a word it either makes the word bold or italicized. I want the underscore marks to stay there, I'm not trying to format the word. Who would use underscore symbols to format words. It's way easier to just hit command B or I. Please give people using Zendesk the option to turn off the markdown editor function, which is just getting in the way and ruining productivity.