Drew Roy

1. Web Widget
2. Web Widget (Classic) documentation
3. Using restricted help center content with Web Widget (Classic)

Susan Reed -- thanks for the clarifier. The Pendo Resource Center integration leverages the Zendesk Web Widget (Classic). So, while the use-cases are different, I think the issue is nearly the same...

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• Drew Roy
• Created April 08, 2022 15:07
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Using restricted help center content with Web Widget (Classic)

Bobby Koch -- Yes. All of our content is restricted though -- so for us, it's completely failing :(. Whenever we select the Knowledge Base in the Pendo Resource Center. The Resource Center complete...

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• Drew Roy
• Created April 07, 2022 19:32
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Using restricted help center content with Web Widget (Classic)

Thanks Bobby Koch -- I'll follow along this thread to see if anyone can get it resolved. In the interim, I'm going to reach out to my Pendo rep to see if they have any customers who have found succ...

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• Drew Roy
• Created April 07, 2022 19:29
• 0 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Using restricted help center content with Web Widget (Classic)

Bobby Koch Susan Reed -- We're unable to get the Zendesk Help Center (with restricited content) to render within the Pendo module. Is this the same issue that you all are experiencing?

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• Drew Roy
• Created April 07, 2022 19:25
• 0 votes