Atul Upadhyay

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Latest activity by Atul Upadhyay
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    Atul Upadhyay created a post,

    Bulk API call

    How can I create bulk categories or articles using API? I am able to create one category at a time but when I try below code for more than one categories then it fails. Do we have any other alterna...

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    Atul Upadhyay commented,

    Is there a way to hide the custom fields on user ticket if they are empty (end user has not entered the details as they are optional)? We want to show only those custom fields to the agent which ar...