Atul Upadhyay

Total activity

20
Last activity

November 06, 2023 17:15
Member since

March 17, 2022 20:44
Following

0 users
Followed by

0 users
Votes

1
Subscriptions

10

Comments

Recent activity by Atul Upadhyay

Do we have BCC option in outgoing emails? If yes then can we automate to the default email for all tickets?
- View comment
- Atul Upadhyay
- Created November 06, 2023 17:15
- 0 votes
How long the requests stays? Is there a time limit?
- View comment
- Atul Upadhyay
- Created March 01, 2023 16:29
- 0 votes
What is the difference between Customer and External leg type? Also there is a Supervisor type as well, is this a team lead role in Zendesk?
- View comment
- Atul Upadhyay
- Edited February 28, 2023 19:46
- 0 votes
We are try to create a view for all child tickets. Is it possible? If yes then what condition do I need to write?
- View comment
- Atul Upadhyay
- Created December 02, 2022 14:21
- 0 votes
Hi, Can you please help to find the respective API end points to get the details for "Updates history metrics"? I am not able to find any field that related to [Update ID] in explore.
- View comment
- Atul Upadhyay
- Created October 28, 2022 13:28
- 0 votes
The user id should be <email id>/token example - first.last@gmail.com/token
- View comment
- Atul Upadhyay
- Created September 20, 2022 15:28
- 0 votes
Does IP restriction applies on JWT token integration?
- View comment
- Atul Upadhyay
- Created August 04, 2022 13:27
- 0 votes
Is there a way to hide the custom fields on user ticket if they are empty (end user has not entered the details as they are optional)? We want to show only those custom fields to the agent which ar...
- View comment
- Atul Upadhyay
- Created March 17, 2022 20:44
- 0 votes