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Joanne Giang
Joined Jun 13, 2024
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Last activity Jun 13, 2024
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Latest activity by Joanne Giang
Joanne Giang commented,
Community commentZendesk Support EAP - Suggested Replies
We received an email that our account has EAP access, but how can I confirm this? I did some test tickets and a draft response didn't trigger, although the intent is high and there are suggested macros.
View comment · Posted Jun 13, 2024 · Joanne Giang
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