Recent searches


No recent searches

Sarah Schwab's Avatar

Sarah Schwab

Joined Sep 06, 2022

·

Last activity Nov 11, 2022

Following

0

Followers

0

Total activity

12

Votes

8

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Sarah Schwab

Sarah Schwab commented,

Community comment Feedback - Help Center (Guide)

Yes! I'm in the process of reorganizing hundreds of articles, and it would be incredibly useful to be able to move them as part of the multi-select article settings.

View comment · Posted Nov 11, 2022 · Sarah Schwab

0

Followers

1

Vote

0

Comments


Sarah Schwab commented,

Community comment Feedback - Help Center (Guide)

Agree with the importance of this feature request. More granularity is necessary for all permission levels.

In our case, we have hundreds of agents all over the world, who are not trained writers or content creators. We have a content team who's job it is to manage the articles in the Help Center and Knowledge Base. We would like more control over Agent editing and publishing privileges, specifically the ability to remove Agents' ability to do these things. 

View comment · Posted Sep 06, 2022 · Sarah Schwab

0

Followers

8

Votes

0

Comments