Recent searches
No recent searches

Sarah Schwab
Joined Sep 06, 2022
·
Last activity Nov 11, 2022
Following
0
Followers
0
Total activity
12
Votes
8
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Sarah Schwab
Sarah Schwab commented,
Yes! I'm in the process of reorganizing hundreds of articles, and it would be incredibly useful to be able to move them as part of the multi-select article settings.
View comment · Posted Nov 11, 2022 · Sarah Schwab
0
Followers
1
Vote
0
Comments
Sarah Schwab commented,
Agree with the importance of this feature request. More granularity is necessary for all permission levels.
In our case, we have hundreds of agents all over the world, who are not trained writers or content creators. We have a content team who's job it is to manage the articles in the Help Center and Knowledge Base. We would like more control over Agent editing and publishing privileges, specifically the ability to remove Agents' ability to do these things.
View comment · Posted Sep 06, 2022 · Sarah Schwab
0
Followers
8
Votes
0
Comments