Carla Mitchell
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Total activity15
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Carla Mitchell-
Carla Mitchell commented,
How can i get a detailed breakdown of the invoice? It is significantly higher than the year before and I want to know what I'm paying for and how many seats etc
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Carla Mitchell commented,
Is there any update to this?Do you have an ETA to have this implemented?I really need to know the Ticket ID's when i do a search so that I can drill further down into the ticket - i can get broad s...
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Carla Mitchell commented,
Thanks John - Im trying to use Explorer and although powerful, is not intuitive. I think I found a way to get what i need
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Carla Mitchell commented,
I need to get a list of all tickets within the last year for one of my clients. Seems I can only pull a list of tickets for half a year at best. I need to go through these tickets and identify whic...
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Carla Mitchell commented,
I am experiencing the same issue. I had set up a cname with our subdomain and it seemed to work until just last week when Cloudflare has decided we are forbidden!What do I need to resolve this issu...
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Carla Mitchell commented,
I have clients that insist on sending an email for Support and I want them to only go to Zendesk and open a ticket. The reason for wanting the ticket is that i need specific fields answered for bu...
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Carla Mitchell commented,
Also interested in this :)
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Carla Mitchell commented,
was there a change to the way Zendesk sends updates to Slack?We have set up a channel on slack (zendesk updates) that notifies us of all ticket activity - it broke as of March 17th. Thanks