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Daniel Mehren
Joined Jan 11, 2024
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Last activity Feb 04, 2025
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Latest activity by Daniel Mehren
Daniel Mehren commented,
UPVOTE!!!
Please make the Linked Ticket ID freely available as ticket field information.
View comment · Posted Feb 04, 2025 · Daniel Mehren
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Daniel Mehren commented,
I can only add to the others - restricting the possible columns is such a pain. Is there at least the possibility to export the tickets including all fields assigned to the respective ticket form?
View comment · Posted Feb 04, 2025 · Daniel Mehren
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Daniel Mehren commented,
I can only agree. For our customers its a huge pain, that they are unable to search and filter their tickets for the values of certain custom fields. In our case we identify cases in regard to the serial number of the affected appliance. Customers then want to search for the serial number to find the respective ticket.
View comment · Posted Jul 17, 2024 · Daniel Mehren
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