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Juan

Joined Jun 29, 2023

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Last activity Jun 29, 2023

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Juan commented,

Community comment Discussion - Tips and best practices from the community

We have a custom form on our website that submits data into a ticket via email but it adds a string of text to the subject (and thus ticket subject) that we do not want in there.

Is there a way to adapt this to remove a specific string of text from the ticket subject and leave the rest of the subject as is?

View comment · Posted Jun 29, 2023 · Juan

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