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Admin IT Contact Center
Joined Sep 30, 2022
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Last activity May 18, 2023
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Latest activity by Admin IT Contact Center
Admin IT Contact Center commented,
Hi Zendesk,
We join this request to add a BCC function in ticket comments.
This functionality would be a tremendous benefit for all organizations and customers.
Thanks!
IT - Santalucia Servicios Compartidos
View comment · Posted May 10, 2023 · Admin IT Contact Center
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Admin IT Contact Center commented,
We also need add a 'Resolved' column in this view. Doesn't matter if the change is modifying code in Help Center or if using 'custom views' as another tickets views.
Zendesk Support team, please add this need in your product backlog for deliver in next sprints.
Best regards,
Luis Reyes
View comment · Posted Apr 13, 2023 · Admin IT Contact Center
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