Wilhelm Lenz
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Total activity18
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Last activity
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Activity overview
Latest activity by Wilhelm Lenz-
Wilhelm Lenz commented,
Hello, I would like to use a self-developed support app to query the source email address of the requester from within a ticket. Could this problem be solved already? I can access the identities of...
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Wilhelm Lenz commented,
Hello, maybe someone can help me with my last described problem? That would be great! I'm not getting anywhere with it right now.
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Wilhelm Lenz commented,
Hi Tipene Hughes,Changing things from within style.css is not a problem. We have a client who runs a website for a brand. For this brand there are 3 sub-brands which all together should have a sing...
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Wilhelm Lenz commented,
Hello, can I change the brand colors of a guide theme from javascript? And if so, how exactly do I do that? I haven't found anything yet how exactly I can access the manifest.json in the in the scr...
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Wilhelm Lenz commented,
Hello, I am trying to replace the logo from the script.js. I have different logos in the assets folder that I want to output depending on the URL parameters. Checking for parameters works, but unf...
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Wilhelm Lenz commented,
Hi Eric, did I understand you correctly? Our customer might want to whitelist the Zendesk IP's as well, since that is what they are configuring.
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Wilhelm Lenz commented,
Great, thank you Eric. I'll try it out tomorrow. If it works, I will also give feedback so that others with similar problems can also solve this. Thank you so much.
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Wilhelm Lenz commented,
As I said, access to the API works. The URL itself is specified in the manifest.json as a parameter. The API token for access is currently specified there as well. Later, our customer should enter ...
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Wilhelm Lenz commented,
Hi Eric, here are the code snippets.
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Wilhelm Lenz created a post,
No access to customer website, despite sharing my IP address!
AnsweredHi guys, I have a problem that I'm not sure if it's me or the customer. I get a response back via the API of the customer. In this I get a link, which I save and then open it in a new browser tab. ...