Efthymis Kouzelis
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Last activity
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Activity overview
Latest activity by Efthymis Kouzelis-
Efthymis Kouzelis commented,
Hi James, Thanks for your reply. This is really helpful on org updates.But I still can't find anything to help me update tickets by their IDs. I can only do that through views. But what if I have a...
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Efthymis Kouzelis created a post,
How can I bulk update ticket/org tags?
Hello there!As my database of organisations is dynamic, I need to have the ability to mark these organisations.I am using Organisation fields and Organisation tags but they are static. I need a wa...
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Efthymis Kouzelis commented,
Hi James, This is actually helpful, as there are 2-3 Orgs created daily. It can work by one-by-one for now. Please consider the idea of either allow us to do a bulk CSV update to set tags on orgs ...
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Efthymis Kouzelis created a post,
Mark Organizations upon creation
AnsweredThere are several cases where I need to find out how many new Orgs have been created automatically from end users. For example, I need to mark all Orgs created in June as "newcomers" in order to ru...
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Efthymis Kouzelis commented,
Hello there!I am using the integration as a simple ticket view in Salesforce. Suddenly today, when someone tries to check Zendesk view gets two red banners stating:1. "Failed to fetch your settings...
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Efthymis Kouzelis commented,
Thank you Otto for the help, Still my main question is "what's the placeholder for an organization custom field"? Can you help?Thanks
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Efthymis Kouzelis commented,
Hello all!I've managed to create the webhooks and triggers to update tickets. I am stuck though on trying to populate a ticket custom field from a ticket.organization_custom _field.Is there anyone ...