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Pazya
Joined Mar 01, 2023
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Last activity Mar 01, 2023
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Pazya commented,
Community comment Feedback - Reporting and analytics (Explore)
Another vote for this feature and hopefully zendesk will marking this for future dataset extensions soon.
I would like to know whose agent already read the articles. hence I can only track the number of views on the articles that are created
however, the article views does not show whose agents already read the articles
this feature would enhance our agents product knowledge
View comment · Posted Mar 01, 2023 · Pazya
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