Lucia Zarbano

Hi to all,
I have a question, in the creation of a custom sell app, is it possible to set restrictions by role or by group to access to app, such as in Support Platform ?

Thanks!!

Hi,

I would like to know if the event for deleting tickets is available for the zendesk client object, similar to the one for saving:

client.on ('ticket.save', function () {
  // handler
});

Thank you

Hi,

thanks for your reply.

I have developed a custom app that when an event occurs (in particular, when a deal goes through a specific stage) call an external asynchronosus service and i would that when the service return a response the user received a notification with a popup or other ...

Hi Greg,

I reply to yours question.

"How are you sending this data to your external service?"

I use a custom app located in the person card of deal and i use the zaf client object int this way:

//i am in contact sidebar custom app
client.on("deal.customFields:myCustumFields.changed").then(function(customField){
   let validation = call_myExternaService(customField.newValue);
   if(!validation){
      //here i have to prevent the contact from being saved
   }
}

 

Hi all,

is it possible to validate a custom field of Contact in Sales/SELL?

In detail, when I create or edit a contact, i must validate (calling a my external service ) that a custom field is a valid VAT Number and only if validation has success the record can be saved! 

Thanks

Hi all,

is there a way to invoke notifications message in SELL such as in SUPPORT(for example: client.invoke('notify', "Hi All!!"))?

 

Thanks.