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Paul Watson

Joined May 19, 2022

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Last activity Jun 09, 2023

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ACTIVITY OVERVIEW

Latest activity by Paul Watson

Paul Watson commented,

CommentWorking with articles in the knowledge base

Morning

I can confirm this is now working for me.

Thanks for the quick response.

Paul

View comment · Posted Jun 09, 2023 · Paul Watson

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Paul Watson commented,

CommentWorking with articles in the knowledge base

Hi

Just started working with the gallery yesterday and I'm having the same problem as Aaron. I can see the images I've uploaded in the past couple of days but nothing else (despite it saying we have a few hundred uploaded).

Could you please post the resolution on here once you have investigated. Thanks.

View comment · Posted Jun 08, 2023 · Paul Watson

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Paul Watson commented,

CommentHow to manage the help center

Does the "learning" process happen in the background even if "related articles" is not switched on (displayed)?

For example, if we switch the feature off because results are not currently useful and then switch it back on in six months time, will the articles displayed reflect the six months of site usage?

View comment · Posted Jul 26, 2022 · Paul Watson

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