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Oliver Mottram

Joined Oct 26, 2022

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Last activity Dec 29, 2023

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ACTIVITY OVERVIEW

Latest activity by Oliver Mottram

Oliver Mottram commented,

Community comment Discussion - Tips and best practices from the community

Rob Stack the buttons don't work for me either, I've used the default Copenhagen theme and enabled unsafe content, but still no luck. Once I click the buttons, nothing happens...

View comment · Posted Aug 22, 2023 · Oliver Mottram

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Oliver Mottram created a post,

Post Q&A - Help center and community

We've got tabbed navigation, similar to this: Using Slack | Slack where the categories show and the sections show below the categories when hovered over. I'd like to know how to translate these when a user accesses the site from Spain. We've got the tabbed navigation showing via json script but unsure how to enable translation, as dynamic content isn't available in json files

Posted Jul 26, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Q&A - Reporting and analytics

is there an update on this Eric Gao ?

 

View comment · Posted Mar 16, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Q&A - Help center and community

Hi Pulkit Pandey and whoever may read this, I've found this article which gets fairly close to how to achieve this....

View comment · Posted Jan 10, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Developer - Zendesk APIs

Hi Ifra Saqlain this worked well, thank you! When I added this code, the categories are shown in a vertical list down the page, is there anyway to have them going across the page in a row, like slack have please?

View comment · Posted Jan 10, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Feedback - Help Center (Guide)

well, that was easy! Thanks so much again Pulkit Pandey you've been a great help! 

Do you have these tips stored anywhere at all?

View comment · Posted Jan 10, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Feedback - Help Center (Guide)

yes Pulkit Pandey Copenhagen Theme and version: 2.16.1

View comment · Posted Jan 10, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Feedback - Help Center (Guide)

another un-related question if you don't mind Pulkit Pandey 

when I use the search bar, when in a category/section, the search results are filtered to that category/section. e.g I search for red and 2 articles show, however there are 8 articles in total with 'red' word in and these show on the left hand side. Is there a way to unfilter the search results please?

 

View comment · Posted Jan 10, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Feedback - Help Center (Guide)

that worked, thanks very much :)

View comment · Posted Jan 10, 2023 · Oliver Mottram

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Oliver Mottram commented,

Community comment Feedback - Help Center (Guide)

Hi Pulkit Pandey is there a way to hide the author and creation date too please?

View comment · Posted Jan 10, 2023 · Oliver Mottram

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