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Barbara Generoso
Joined Jun 30, 2023
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Last activity Feb 14, 2025
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Latest activity by Barbara Generoso
Barbara Generoso commented,
+1
View comment · Posted Dec 05, 2023 · Barbara Generoso
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Barbara Generoso commented,
Hello everyone
I have just installed the app and have the same error as Rich Herbert
I also checked the custom statuses and they are not enabled on Tickets > Ticket statuses. Is "On-hold" considered as custom status?
Another point is that when I enable roles restriction, the icon on the left bar disappears. I set only available for Admin (as my own user) and the app just disappears.
Looking forward to your feedback.
Thank you
View comment · Posted Jun 30, 2023 · Barbara Generoso
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