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Barbara Generoso's Avatar

Barbara Generoso

Joined Jun 30, 2023

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Last activity Feb 14, 2025

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ACTIVITY OVERVIEW

Latest activity by Barbara Generoso

Barbara Generoso commented,

Community comment Feedback - Ticketing system (Support)

+1

View comment · Posted Dec 05, 2023 · Barbara Generoso

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Barbara Generoso commented,

CommentUsing Built by Zendesk apps

Hello everyone
I have just installed the app and have the same error as Rich Herbert
I also checked the custom statuses and they are not enabled on Tickets > Ticket statuses. Is "On-hold" considered as custom status?

Another point is that when I enable roles restriction, the icon on the left bar disappears. I set only available for Admin (as my own user) and the app just disappears.

Looking forward to your feedback.
Thank you

View comment · Posted Jun 30, 2023 · Barbara Generoso

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