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peter p

Joined Mar 24, 2022

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Last activity Mar 24, 2022

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peter p commented,

CommentSetting up Talk

Hi! 

Is it possible to create subsections for different clients calling in on the same phone number?

eg. a client calls in with their home landline, we merge the clients email to that number. Then a different family member calls in and the ticket that comes up is already linked to the first caller's email. Is there a way to attach a secondary email to that phone number without those two different client's tickets to get combined and select the appropriate one case by case? 

View comment · Posted Mar 24, 2022 · peter p

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