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Chris Gough

Joined Aug 04, 2022

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Last activity Dec 16, 2022

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ACTIVITY OVERVIEW

Latest activity by Chris Gough

Chris Gough commented,

Community comment Feedback - Ticketing system (Support)

I couldn't agree more, and as a result of this tardiness approach to their customers, Zendesk is very low down on my evaluation for a supporting tool next year. 

View comment · Posted Dec 16, 2022 · Chris Gough

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Chris Gough created a post,

Post Q&A - Help center and community

I'm looking to create a help centre for our customer to self serve tickets they have raised. However, either I'm blind, or I can't see the space where I can configure this as well as enable it.

Posted Sep 05, 2022 · Chris Gough

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Chris Gough commented,

Community comment Feedback - Ticketing system (Support)

Was this functionality ever released? Other competitors have this functionality and if we are expected to pay for an additional service, I can't see why we should continue using Zendesk. Thirteen years is an absurd amount of time for a standard function for a support ticketing tool... 

View comment · Edited Aug 04, 2022 · Chris Gough

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