Schallinger, Yaniv

1. Apps and integrations
2. Apps and integrations advice and troubleshooting
3. How can I troubleshoot known issues with the Salesforce integration?

Hey,  Our current process in the company also requires the internal CS team to create tickets in Zendesdk on behalf of customers. These type of tickets are not shown on the customer account records...

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• Schallinger, Yaniv
• Created April 12, 2022 10:27
• 0 votes

1. Apps and integrations
2. ...
3. Salesforce integration
4. Using Ticket View in Salesforce

Hey!    Is it possible to edit the columns display on the list of tickets on SFDC? Meaning if I want to display a different field from the ticket on the overview instead of a current one? This will...

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• Schallinger, Yaniv
• Edited April 06, 2022 18:31
• 0 votes