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Diego Martin

Joined Mar 29, 2022

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Last activity Jun 23, 2022

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ACTIVITY OVERVIEW

Latest activity by Diego Martin

Diego Martin commented,

Community comment Feedback - Chat and Messaging (Chat)
Community

What's the recommended way to get the ticketId from a current conversation then?

View comment · Posted Jun 23, 2022 · Diego Martin

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Diego Martin commented,

Community comment Feedback - Ticketing system (Support)
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The last thing I know is that in August 2021 there were plans to include OpenID Connect support in the 9 months roadmap.

I'm also looking to delegate authentication to our own OpenID Connect provider. Is there any beta version or any place to check the status?

View comment · Posted Apr 07, 2022 · Diego Martin

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Diego Martin commented,

Community comment Feedback - Apps and integrations (Platform)
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Thanks Carl Joseph,

Looking forward to it and trying this new integration.

Regards,

Diego

View comment · Posted Apr 04, 2022 · Diego Martin

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Diego Martin created a post,

Post Feedback - Apps and integrations (Platform)
AWS Event Bridge integration does not support chat events but documentation shows that

Zendesk documentation shows it's possible to integrate with AWS Event Bridge to get chat events and react upon them. https://developer.zendesk.com/api-reference/event-connectors/events-for-amazon-eventbridge/chat/

However, the AWS integration in Zendesk Admin does not seem to support chat events.

Posted Mar 29, 2022 · Diego Martin

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