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James Monbeck

Joined Mar 29, 2022

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Last activity Jun 10, 2022

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Latest activity by James Monbeck

James Monbeck commented,

Community comment Feedback - Ticketing system (Support)

Konstantin is showing if you opened each ticket open in a new browser tab itself - something ZenDesk says not to do as features like voice, and chats and such do not work well if you do this.

 

Users are talking about the "internal" tabs that ZenDesk uses. 

View comment · Posted Jun 10, 2022 · James Monbeck

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James Monbeck commented,

Community comment Feedback - Ticketing system (Support)

Can confirm I am not seeing subject.. we see requestor name and ticket #

View comment · Posted Jun 10, 2022 · James Monbeck

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James Monbeck commented,

Community comment Feedback - Ticketing system (Support)

Please fix this - it is now 2022 :-) Need a newer update. Subject of ticket in tabs, please!

 

View comment · Posted Mar 29, 2022 · James Monbeck

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