Monika Kanomata
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Total activity127
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Last activity
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Member since
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Votes78
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Activity overview
Latest activity by Monika Kanomata-
Monika Kanomata commented,
Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? Having bookmark is important so that we could set the time fi...
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Monika Kanomata commented,
I would like to vote this feedback as well! It would be helpful to calculate the difference between 2 custom attribute timestamp.
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Monika Kanomata commented,
Hi, Where can I find the information about See the "Enabling content tags in your theme" section of the Help center templating cookbook? I tried to find the section, but couldn't. Thanks!
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Monika Kanomata commented,
Thanks for the quick response, Dave! It is clear now that until the ticket is closed, users can rate the CSAT survey (based on the configuration). I appreciate sharing the information.
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Monika Kanomata commented,
Hi, Do we have any information about when can users submit CSAT survey results? (Any durations for users to submit CSAT) I couldn't find this information in this article so hopefully someone could ...
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Monika Kanomata created a post,
Update multiple macros or views at once
Hi Zendesk team, It would be great if we could update multiple macros or views by selecting them and add or remove specific condition values. As an example, we have same views per language and I ha...
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Monika Kanomata created a post,
Find out what kind of Action is missing from Macros
Hi Zendesk team, Is there anyway to find out how many macros are missing specific Actions? For example, if we would like to see how many macros have topic Actions, but sub-topic actions are missing...
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Monika Kanomata commented,
Thank you for the quick update, Elizabeth! I will share this documents for the team :) If I can provide another feedback, the "outdated" can be replaced as "flagged" for the section title and body....
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Monika Kanomata commented,
Hello Zendesk team, This documentation seems outdated. The icon is "Flagged" instead of "Outdated". Could you please update so I can use this article for our teams to use? Thanks, Monika
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Monika Kanomata created a post,
Flag translations feature
Hi Zendesk team, Feature Request Summary: Pop up window to say Flagged all translations? Yes or No. Flagged translations for all languages automatically after the original source articles have b...