
Carlos
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Total activity45
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes11
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Activity overview
Latest activity by Carlos-
Carlos commented,
Yeah sure thanks for the help ! My use-case is to recreate the new request form dynamically in an external website. The idea is that the changes made in the admin center would reflect directly in t...
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Carlos commented,
Hi Greg :) thanks for the quick answer. However, api/v2/ticket_forms/show_many?ids= doesn't solve the issue because I don't get any information regarding which values or type of field I'm getting. ...
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Carlos created a post,
Get Ticket Field API for Anonymous Users
Hey :) What would be the secure way to get the ticket field API as an anonymous user? Sending the token in the authorization header could be a solution, but not secure. What other approaches are th...
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Carlos commented,
Hi Tipene Hughes Thank you for the reply. I double checked the query it worked :) Example: /api/v2/requests/search.json?query=created>2023-02-01 created<2023-02-03 Appreciated !
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Carlos created a post,
Request API search by range date
Is there any way to search the request API (https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/) by range date ? The idea is to only return a collection of requests that...
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Carlos commented,
That's a good point, this property should be in the Zendesk articles API. I am currently trying to get the most viewed articles and present it on an external website via API. Is there another alter...
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Carlos created a post,
Requests API from other users
Hello community ! Is it possible to get data from requests of other end_users being an end_user as well. I would like to use the Zendesk Request API in Guide to obtain requests from other users to ...
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Carlos commented,
Sure thanks for the info :)
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Carlos created a post,
Pagination templating v2.0
Greetings, Is there an option to get back to the previous numbers pagination used in zendesk help center templating v1.0. Currently the new version 2.0 only adds Next, Previous, First and Last opti...
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Carlos created a post,
Conditionals text field - Guide
Greetings, Would be great to know what are my options regarding showing fields via conditions ? Currently we are using dropdowns to specify which fields is going to be next, however, with other typ...