Carlos

Total activity

45
Last activity

March 14, 2023 10:11
Member since

March 31, 2022 11:16
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Votes

11
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14

Activity overview

Latest activity by Carlos

Carlos commented, March 14, 2023 10:11
Yeah sure thanks for the help ! My use-case is to recreate the new request form dynamically in an external website. The idea is that the changes made in the admin center would reflect directly in t...
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- Carlos
- Created March 14, 2023 10:11
- 0 votes
Carlos commented, March 10, 2023 10:45
Hi Greg :) thanks for the quick answer. However, api/v2/ticket_forms/show_many?ids= doesn't solve the issue because I don't get any information regarding which values or type of field I'm getting. ...
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- Carlos
- Edited March 10, 2023 10:46
- 0 votes
Carlos created a post, March 09, 2023 13:33
Get Ticket Field API for Anonymous Users
1. Community
2. Zendesk APIs
Hey :) What would be the secure way to get the ticket field API as an anonymous user? Sending the token in the authorization header could be a solution, but not secure. What other approaches are th...
- Carlos
- Created March 09, 2023 13:33
- 4 followers
- 6 comments
- 1 vote
Carlos commented, February 28, 2023 10:42
Hi Tipene Hughes Thank you for the reply. I double checked the query it worked :) Example: /api/v2/requests/search.json?query=created>2023-02-01 created<2023-02-03 Appreciated !
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- Carlos
- Edited February 28, 2023 10:49
- 0 votes
Carlos created a post, February 23, 2023 16:41
Request API search by range date
1. Community
2. Zendesk APIs
Is there any way to search the request API (https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/) by range date ? The idea is to only return a collection of requests that...
- Carlos
- Edited February 24, 2023 09:58
- 2 followers
- 3 comments
- 0 votes
Carlos commented, February 14, 2023 12:14
That's a good point, this property should be in the Zendesk articles API. I am currently trying to get the most viewed articles and present it on an external website via API. Is there another alter...
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- Carlos
- Created February 14, 2023 12:14
- 0 votes
Carlos created a post, February 02, 2023 14:52
Requests API from other users
1. Community
2. Zendesk APIs
Hello community ! Is it possible to get data from requests of other end_users being an end_user as well. I would like to use the Zendesk Request API in Guide to obtain requests from other users to ...
- Carlos
- Created February 02, 2023 14:52
- 2 followers
- 1 comment
- 0 votes
Carlos commented, June 14, 2022 07:55
Sure thanks for the info :)
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- Carlos
- Created June 14, 2022 07:55
- 0 votes
Carlos created a post, June 13, 2022 11:34
Pagination templating v2.0
1. Community
2. Zendesk APIs
Greetings, Is there an option to get back to the previous numbers pagination used in zendesk help center templating v1.0. Currently the new version 2.0 only adds Next, Previous, First and Last opti...
- Carlos
- Created June 13, 2022 11:34
- 2 followers
- 2 comments
- 0 votes
Carlos created a post, June 07, 2022 13:01
Conditionals text field - Guide
1. Community
2. Zendesk Apps Framework (ZAF) Q&A
Greetings, Would be great to know what are my options regarding showing fields via conditions ? Currently we are using dropdowns to specify which fields is going to be next, however, with other typ...
- Carlos
- Edited June 07, 2022 13:09
- 3 followers
- 1 comment
- 0 votes