Leigh KELSEY

1. Community
2. Feedback - Ticketing System (Support)
3. Enabling use of Light Agents in Triggers

Here to add another +1 to this request.

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• Leigh KELSEY
• Created September 01, 2022 22:06
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

After further discussion yesterday, it was shared that, for compliance reasons, we should not be manipulating old data in any case, even if it were possible. Thank you, Dave Dyson for the response....

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• Leigh KELSEY
• Created May 24, 2022 15:22
• -1 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

Found this thread after being asked if it was possible to update historical data. I thought it might be with the API, but I'll echo what others say above that it's pretty shocking this has not been...

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• Leigh KELSEY
• Created May 23, 2022 17:05
• 3 votes