Jaimin
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Last activity
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Activity overview
Latest activity by Jaimin-
Jaimin commented,
Is there any updates on the timelines for this to be rolled out given that we are at end of 3rd quarter for 2022? Thanks
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Jaimin commented,
Thanks, Tipene I may have some additional questions later, but this will surely help us to get started.
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Jaimin commented,
Hi Tipene, The workflow that we are wanting to put in place is for our CX team to be able to key in an order number and when they hit the search button, it queries the SAP System via integration s...
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Jaimin created a post,
Zendesk Support Custom Objects for Displaying data from ERP via API
AnsweredHi, In terms of using the custom objects to get the information from ERP, I was already given information mentioned on this page https://support.zendesk.com/hc/en-us/articles/4408834725402-Sunshine...
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Jaimin commented,
Hi Eric, I had a follow up question on this topic. In terms of using the custom objects to get the information from ERP, is there any limitation on how we can use it or not use it to display the ...
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Jaimin created a post,
Zendesk Talk - Outbound call to short code numbers
AnsweredHi, I wanted to provide feedback regarding a limitation that we picked up after we started using Zendesk Talk as the main support line for our customers. With the current Zendesk Talk setup we are...
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Jaimin commented,
Thanks, Eric for sharing this.
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Jaimin created a post,
Zendesk Support Custom Objects for Displaying data from ERP via API
AnsweredHello, We are implementing a new ERP (SAP Business ByDesign) and wanted to have our CX team the ability to track any orders and check stock levels via API. So we would want to add 2 objects one for...