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Jennifer Akortha's Avatar

Jennifer Akortha

Joined Aug 19, 2024

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Last activity Sep 05, 2024

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Latest activity by Jennifer Akortha

Jennifer Akortha commented,

CommentWorking with articles in the knowledge base

Lesley I have the same question! Did you get it resolved?

 

"Hi there! I have photos attached within the article, but they are listing them as attachments for the public guide. I DO NOT want them listed for the public.

If I x them, it completely deletes the image. Is there a way to fix it so the images can show up in my articles, but NOT be listed as files at the end of the article for the public to download?"

View comment · Posted Sep 05, 2024 · Jennifer Akortha

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Jennifer Akortha commented,

CommentZendesk Training services

If someone submits a question to certification@zendesk.com how long does it usually take for someone to respond? I have been waiting for a few weeks now for someone to respond to my question.

View comment · Posted Aug 19, 2024 · Jennifer Akortha

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