Noelle Cheng
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Last activity
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Activity overview
Latest activity by Noelle Cheng-
Noelle Cheng commented,
Sarosh Dholoo I tried to implement what you stated but it's not working. In the Description hint field I tried breaking the line and also adding the break tag but my description hint is still not ...
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Noelle Cheng commented,
I feel like I'm doing something wrong as this isn't working for me. Below is the URL I created but it's not populating the Subject and Description field. I'm also looking have this auto populate wh...
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Noelle Cheng commented,
Brandon Tidd Hello! I tried this and it didn't work when I was assuming their identity to test it. This is a bummer because I need this form available in the company portal but only visible to a ...
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Noelle Cheng commented,
hi Ruddy DEROSIERS & Kay, I know this thread is old but wondering if you guys would be able to assist me with this code. I'm looking to hide my form from everyone in an org except for a group and...
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Noelle Cheng commented,
Pedro Rodrigues Hello! I am having the same issue! I can confirm my scenario is what you stated there except the part (what I assume is a typo) on step 5 where you stated "(but should be reassigned...
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Noelle Cheng commented,
Hello Arianne Batiles, I've created a CSV and the phone number is not updating accurately. It's supposed to go in as +1234567890 but the CSV won't maintain the + in the phone number so when the per...
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Noelle Cheng commented,
Hi Lou Would you be able to help me? I tried the suggestions you mentioned in this post but I'm having fails still. I'm trying to insert an internal comment using a URL Target and using a trigger. ...
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Noelle Cheng created a post,
My webhook to add internal comment is failing
Hello, I'm having trouble trying to fix my target to add an internal comment based on a trigger. I've created the following target: URL: https://SUBDOMAIN.zendesk.com/api/v2/tickets/{{ticket.id}}....
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Noelle Cheng created a post,
Setting up Webhook to trigger Internal Comment
Hello Dane, You had provided the below comment on 10/4/2022 on the post linked here. I'm having trouble with the webhook as it's not posting the internal comment based on my trigger. You can fol...
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Noelle Cheng commented,
hi @..., do you have a timeframe of when this will be available? We currently really need this as to help sort or tickets to trigger other automations. Thanks!