
Mark Rickard
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Total activity39
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Last activity
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Activity overview
Latest activity by Mark Rickard-
Mark Rickard commented,
Well, unfortunately Zendesk will not be reversing this. Since you'll either have to add the filename to the <img src> tag or the class (as Jeremy recently posted), this solution will be a manual pr...
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Mark Rickard created a post,
Use Image URL filename in <img src> tags
Feature Request Summary: Go back to using image filenames and suffixes in the <img src> code. A recent change to Zendesk code has impacted a common workaround to the lack of image Lightbox functi...
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Mark Rickard commented,
Thanks Dave. I was getting to it. I was more interested in immediately speaking to those who were impacted to understand and resolve with the provided workaround. If you're using this functionality...
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Mark Rickard commented,
A recent change to Zendesk code has broken this functionality. Before, when you added an image, the code looked like: Participants that arrive earlier than one hour before the session will ...
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Mark Rickard commented,
Are unknown users considered null values now? That seems like a bug to me.
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Mark Rickard created a post,
Recently Viewed Articles Should Not Contain Archived Articles
Recently Viewed Articles Should Not Contain Archived Articles Hide archived articles when showing Recently Viewed articles. Feature Request Summary: Zendesk Guide KBs should not include archived ...
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Mark Rickard commented,
Worked like a charm. Thanks for the tip! .article-body img[src$='.jpg'] { width: 300px; height: auto; transition: width 1s; padding: 20px 0px;}.article-body img[src$='.jpg']:hover { ...
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Mark Rickard commented,
This is great. However, is there a way to single out JPG vs GIF? I would rather not expand GIF images or exclude them and have JPG and PNG images expand.
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Mark Rickard commented,
Ultimately, I want https://productsupport.fuelcycle.com/hc/en-us/sections/5800763228315 to be a subsection of https://productsupport.fuelcycle.com/hc/en-us/sections/4415265082907 and I want to be a...
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Mark Rickard commented,
Confirmed it still doesn't work. There's no way to add a subsection. Can someone log in to our Guide and take a look?