Emanuel Maxim
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Last activity
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Activity overview
Latest activity by Emanuel Maxim-
Emanuel Maxim commented,
@... I have read the article you suggested and did the adjustments. The numbers are still not matching. No one seems to be monitoring the comments in that article so I'm still left with no real ans...
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Emanuel Maxim commented,
Hello, I'm comparing the Served Chats from Analytics with the Served Chats from Explore (with Not Engaged filtered out) and still seeing differences between the 2. Can you please advise what else c...
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Emanuel Maxim commented,
Hello I'm getting different figures when comparing the Analytics dashboard and Zendesk Explore queries for Chats Served. Could you please help identify the cause? Thanks
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Emanuel Maxim commented,
Hi, Is it possible to export (Excel/CSV) the underlying data from the Community dashboard? Thank you