Daniel Richer

Fresh desk is an option if this isn't going to be fixed. It seems to be a cheaper option and has an inbuilt auto update... 21 day free trial if anyone wants to take a look as it is looking to be a viable option if this isn't something zendesk cannot or will not implement

So Chrome extension has not been working for a while, as this feature has been requested for nearly a year are we anywhere near having the basic of refreshing the view option?

Without this what is the point in using zendesk? May as well go back to shared mail boxes at least this way we are not constantly missing tickets, delayed support and missing SLA deadlines.

Please fix this!